How to Negotiate/Conflict Resolution: How to Deal With Colleagues

Description

In this insightful presentation by Homa Arshad on conflict resolution and negotiation, she explores the complexities of conflict as an indicator of engagement and investment in discussions. Arshad emphasizes the importance of navigating uncomfortable situations and finding common ground while advocating for respectful communication. Drawing from personal experiences, she highlights the fine line between conflict and aggression and the necessity of establishing acceptable behaviors in professional environments.



Arshad discusses strategies for effective conflict resolution, stressing the significance of understanding differing perspectives and maintaining communication. She encourages participants to listen with curiosity, stick to the facts, and challenge their biases to foster productive conversations. The talk also touches on the multifaceted nature of negotiation, echoing concepts from negotiation expert Chris Voss and discussing the dynamics of privilege in negotiations.



With practical tips for preparing for negotiations, including the value of body language and precise communication, Arshad encourages readiness and proactivity. She emphasizes the importance of recognizing power dynamics and the potential of reciprocity in building lasting professional relationships. Through her engaging and informative approach, Homa Arshad inspires listeners to embrace conflict as a pathway to improved teamwork and to enhance their negotiation skills for meaningful outcomes.

Specialties