Medico-Legal Reporting – Why, How and When: Q & A

Description

The discussion revolves around recent changes in the personal injury claims process, specifically the transition from solicitors handling soft tissue injury claims to medical professionals taking on this responsibility due to Ministry of Justice recommendations. Attendees express confusion about implementing these changes in their practices, as legal entrenched processes seem to have diminished. There are discussions on the need for secretarial setups to manage direct claims, necessary audits for practices, and the complete overhaul of the claim process which patients now need to initiate themselves through a dedicated MOJ portal. Some participants acknowledge the lack of clarity on how to adapt their medical training to these new legal frameworks. A significant focus is also placed on ensuring timely payments for services rendered, emphasizing legislation around late payments and the benefits of utilizing billing agencies to alleviate the stress of receivables. Personal anecdotes highlight challenges faced in medical settings, including issues around chaperoning patients and using family members for translation services. A broader discussion emerges touching on the ethical responsibilities of medical professionals when dealing with vulnerable patients in legal limbo.

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