Description
In this webinar excerpt, presenters Chris Moran and Andrew Bennett discuss the need to stop certain practices in their healthcare organization, reflecting on feedback from staff. Chris introduces Andrew, who highlights challenges faced, such as unclear communication due to technical difficulties. Andrew acknowledges the contributions of colleague Chris Mercer, emphasizing the need for collaboration and efficiency in a clinical environment.
He outlines key themes arising from the discussions, notably the desire to avoid reverting to inefficient practices and calls for addressing staff morale and economic pressures in the NHS. Andrew mentions the emotive issue of staff parking charges as a catalyst for broader discussions on value, governance, and the complexity of balancing organizational policies with staff needs.
As he wraps up, Andrew conveys the importance of recognizing overarching themes rather than pinpointing specific ideas, indicating a hopeful transition toward better practices in the future as he passes the session to the next speaker.