Description
The presentation led by James Brock addresses the ConsentPLUS project, an innovative platform aimed at enhancing the consent process for surgical patients. The speech begins with Brock detailing the necessity for a cost consequence analysis to summarize the impacts of surgical interventions on healthcare decision-makers. He emphasizes the need for improved patient consent practices following the 2016 Montgomery ruling, which mandated that surgeons provide comprehensive information on procedures and alternatives to patients.
ConsentPLUS is introduced as a free educational website that allows patients to learn about their upcoming surgeries through a series of 13 informative videos. These videos focus on potential complications of procedures and solicit patient input on their understanding of material risks and alternative treatments. Brock explains the importance of family support during this educational process and highlights that, upon completion, patients can provide feedback and receive a certificate, further promoting autonomy and understanding in their healthcare choices.
The effectiveness of the project is showcased through data analytics spanning four years, demonstrating an increased patient satisfaction and knowledge level moving from an average score of 7.01 to 9.08. Smart technology adoption and the ease of use of the web platform are noted, emphasizing a significant reduction in the traditional lengths of clinic visits. Brock also outlines the funding used to ensure GDPR compliance and enhance the functionality of the website.
Finally, the discussion shifts to the challenges posed by fully replacing face-to-face consent sessions with digital methods, with Brock asserting the goal of the platform to facilitate and expedite high-level discussions between patients and surgeons rather than eliminate personal interactions. The audience engages with questions that highlight the emotional aspects of consent, demonstrating the balance needed between technology and human connection in the healthcare process. The presentation underscores the goal of empowering patients to take control of their consent pathway while providing surgeons with improved tools for communication.