BOA Trauma Committee - The Patient Voice: Why Don’t We Listen To Patients

Description

In this reflective speech, Chris Moran emphasizes the importance of truly listening to patients from a personal perspective, distinct from the official stance of NHS England. He recounts his experiences with trauma patients, highlighting a poignant story about a prestigious professor who, despite suffering serious injuries, was preoccupied with feelings of guilt about disappointing his grandchildren's plans for a trip to EuroDisney. This illustrates the psychological impact of trauma and how it can overshadow medical discussions. Moran reflects on the fast-paced nature of healthcare, where time constraints often hinder meaningful interaction with patients. He advocates for improved communication strategies within the healthcare system to better understand and address patient concerns, underlining that the insights gleaned from patients are paramount both for individual care and policy development. He concludes by urging healthcare professionals to reflect on their practices and enhance patient communication, affirming the necessity of prioritizing the patient voice during discussions.

DOI: 10.1302/3114-230406

Specialties

Conferences