The Patient Perspective in the SCN and Provincial Quality Improvement for Orthopaedic Surgery

Description

The transcript is a presentation delivered by Jean Miller, introducing her perspective as a patient with knee osteoarthritis. Miller has been actively involved in patient-centered research for over a decade, collaborating with Alberta Arthritis Research teams from proposal to publication. She shares her experiences with the healthcare system, emphasizing the importance of patient engagement and the need for improved support structures for managing musculoskeletal (MSK) conditions. Throughout her talk, she highlights systemic issues such as access barriers, referral complexities, and the necessity of more trauma-informed care. Miller discusses the Good Life with Osteoarthritis (GLAD) program and her involvement in the MSK Transformation Evaluation Project, expressing concern over the ongoing challenges patients face in navigating the healthcare system. She concludes by emphasizing the urgent need for the system to listen to and act upon the insights and experiences of patients to enhance quality of care and support their overall well-being.

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